I was about to buy another vehicle and Jennifer got back to me to let me know that the Volvo XC90 was out of inspection. I actually thought the "inspection" was a term for "we had to fix a bunch of dings or repairs". Nope! They do a thorough inspection at a third party and the inspection reported one minor item, which Joey disclosed to me immediately. Couldn't have had a better buying experience. I was out of there in an hour including a good test drive on I4. Thank you Joey and Jennifer!!!
absolutely the most respectful and kindest people I've ever met they know their stuff and I'd like to hope to do more business with them in the future
We cannot say enough amazing things about Jenifer & Joey! From our very first phone call we knew they would be a pleasure to work with. We drove 3.5 hours to get a truck we had been saving & searching for. We were nervous at first but after speaking with Jenifer we were excited to check it out. They gave us a fair offer on our trade and now we have beautiful F-150 Lariat and they are keeping their eyes out for the next vehicle we want. They are professional and not pushy what-so-ever. They also price their vehicles to sell so we didn't have to deal with that whole awkward negotiating thing. We would highly recommend working with them and will be purchasing our next vehicle with them! Five stars all the way!!!!
Jennifer was from the very beginning honest and very helpful to the end of our purchase of our SUV. We would definitely recommend them and would purchase another vehicle from them in the future. Can't say anything but wonderful things about them. Excited service!!
Wonderful experience from start to finish! Found just what we had been looking for at an excellent price! Jennifer and Joe are a great team and we highly recommend going to see them if you’re looking for a new vehicle 🙂
We bought a 2010 Chevy Suburban from Lake Helen Auto. It was so clean and well taken care of it was just like New. This Dynamic Duo is authentic and honest. I would highly recommend them to anyone looking for a Exceptionally clean classy Vehicle. You Will Not ne disappointed!!!
and I'm sure we'll be back for more, Both Jen & Joey are the most trustworthy people I've ever dealt with, they actually make car buy something to look forward to. Believe me, I would never even consider, buying a car from anyone else, we've bought 3 and we would 3 more tomorrow if we needed to, like a good car mechanic when you find one you trust you never go anywhere else. That's the feeling we get when we buy from Lake Helen Auto.
Will do business again
Have bought three automobiles there have not been disappointed once
Joey and Jenn are very nice and a great place to shop.
Joey and Jennifer are amazing and answered every question we had they also had a little kid area for the little ones to keep entertained. Highly recommended
Just wanted to thank you for being a great used car dealer. I found a 2010 Ford Focus through CarGurus and asked if I could come take a look. The purchase process was very thorough and professional. I have owned the car for two years now with no major issues so far after 33000 miles of daily driving and infrequent road trips.
I was looking for a truck for about 2 months and had been scouring the internet and at least 15 car lots. Randomly I came across a 2017 ram 1500 laramie on cargurus from Lake Helen auto. Not only was the price a good deal but the vehicle was immaculate. I called around 8pm and asked if I could come in to see the truck. most dealerships wouldn't bother returning a phone call that time of the night, but not only did they answer they came to open up for me to test drive and purchase the truck. I couldn't have been more satisfied, I would recommend this dealer to anyone looking for a good deal without the underhanded dealings of high volume dealers
Great customer service...great truck...thank you...Highly recommend..
This phenomenal duo are knowledgeable and have the patience of a Saint. Also, beyond resourceful and willing to think outside of the box to make things happen. Loving Andrew's new ride, will definitely be back whenever my car needs an upgrade. ☺
Jennifer and Joey, you haven't seen the last of us. Thank you for bringing Shadow by, too 💗
The owners are cool, friendly and patient and are straight forward when it comes to prices of their vehicles. There’s no going back and forth which is nice. I would recommend this dealership and would buy from here again.
Everyone should have this experience when purchasing a vehicle. No stress, no-nonsense, just a lovely family and a pleasurable car buying experience!
Great communication and an easy buying experience, really got the feeling these 2 are not your typical used car lot!!! Highly recommended
Slab Jack of Kentucky would like to thank Joey and Jennifer for making our out of state purchase a pleasant experience!! The condition of the truck was as Joey represented it to be on line and Jennifer's paper work was flawless! We will definitely look to them again for next used purchase!!!!
They are both Honest and Great people to work with!!!
Awesome customer service and a great deal!! So happy!
Awesome people. I bought a super clean Silverado. I would recommend them to anyone that appreciates a great deal and a more personalized home town feel.
Joey and Jennifer are two of the nicest people I have met! From start to finish, the process of buying a car from them was seamless and pleasant. The transaction from test drive to final purchase was accomplished in less than an hour! No rush! Just efficient!
They were professional and cordial throughout the buying process! I wish I had had them for my other vehicle purchases. I highly recommend them if you are looking for a quality used vehicle. They do not deal in volume, but they deal in quality! Thank you Joey and Jennifer for helping to match me with the vehicle I wanted! I am happy!
You sold me a very nice Sienna and I received quality and good value for the price. Quite honestly you are the very first used car dealer that I have ever purchased from and I am very pleased. I have always owned used cars and always purchased from owners. I just love this car. I am in Michigan with a 10 year old car with no rust and it should last me another 8 to 9 years with normal maintenance. My daughter also absolutely loves her Lexus. Thank you for being good people and offering such quality in your vehicles.
We purchased a Honda minivan about a week ago because our family grew and we need it a bigger car..all their cars are very clean and the customer service from the couple outstanding we will definately purchased from them again..Thanks again
Jen and Joey (owners) are amazing! I love the vehicle I purchased from them!
during our van purchase. When a business owner goes above and beyond by coming in after hours and asking questions you didn't think to ask, they are a quality company. Very happy with my purchase and the process. Thank you so much!!
amazing truck but it was great talking to real people
Up front and honest. No games, no run around. Just good ol' top notch kind honest folks.
Professional, but also personal and friendly. Very knowledgeable about their business, and honest about their cars. We will be sure to look to them first next time we need a quality new to us car! Thank you guys for making our 16yr old’s first car buying experience a real winner.
They are honest and caring. They went out of their way to accommodate our family. Thanks for.our new ride.
We absolutely love our new car.
I randomly started looking for a mini van due to my mom being wheel chair bound it makes transportation easier. My brother came up and mentioned lake Helen auto so I decided to check it out and found out they had one on their a lot we got down there and jen and joey were awesome they were with us from start to finish and made us feel like family.
We have purchased 3 vehicles in the last 6 months friendly service outstanding value
I recently purchased a used car from the most outstanding dealership. The young couple who owns this dealership were exceptional. The cars they sale would be something that they would sale to their own mothers. I recommend this used car dealership‼️ If you are looking for a used vehicle don't pass this dealership.
They made the car buying experience a fun and easy process. I got a good deal on a great SUV. I would recommend them to anyone searching for a quality used car.
You won't find those traits in any dealership except here! Love these people! Will definitely buy from them again!
service, professionalism, and over all FANTASTIC experience you'll get from buying at Lake Helen Auto. Only thing better then the experience was the amazing deal and low price. Thank you all so much!!!
Honest , friendly , goes over and beyond.
Nice people, Fast and professional service from this great small town auto dealer
They always answer the phone as soon as you called or texted; they always seemed available and very professional
Jennifer and Joey did a great job ; honest, available, and friendly. Looking forward to some good miles out of the CRV.
Thank you for everything!
In the middle a family emergency they still took the time to show us a couple of vehicles and once we made our decision within two hours we drove away we our van, absolutely LOVE it and LOVED the service and friendliness that we received. Thomas Kathan and I will definitely let people know where we purchased our vehicle.
I went with my brother with the intention of purchasing one vehicle, but ended up leaving their establishment with 2! There was no pressure, no bull, and no hidden secrets about their vehicles. They're not your typical dealership with hidden costs/fees. And finally, as an individual who is advanced in automotive repairs, all of the vehicles I looked at and the two we purchased were solid and sound with not the slightest mechanical issue present.
I would highly recommend them to anyone who's looking at buying a car. We just bought a mini van and they accommodated us and our children and spent the time to go over everything in depth. Thank you so much, Vanessa Von DeBaron