My wife and i can not say enough good words about jennifer's patience and understanding, our deal could not have been smoother, we have spent many grueling hours in other dealerships in the past but she made it very fast and easy all the way around, not to mention the vehicle purchased was great. We will be recommending them to all our friends in the future.
Thanks again Dave and Pat.
These guys were awesome. I put in a request on autotrader on black friday when they were actually closed and they contacted me back immediately. We were supposed to meet up the next day but I asked them if we could meet then and they came out to meet us even though they were off. They made the buying process super easy and even met me half way on my trade in offer. The wife couldn't be happier
Car shopping is normally a bit of a hassle. Joey and Jennifer made it a breeze for me. I live three hours away and they were able to accommodate me and go above and beyond every step of the way. Hands down the best people I’ve ever dealt with from the auto industry. I could write a nine page essay, but I think you get the idea. Would highly recommend!
This made car buying a wonderful experience! It was evident right away that Lake Helen Auto knows vehicles and choose only quality ones for their customers! We bought a beautiful Ford Expedition and they took amazing care to be sure we received the best financing and warranty options! Our family will be lifelong customers, for sure!!
Thank you, Jennifer and Joey for making this purchase a joy!
Mark and Jennifer Martin
I was in the market for a SUV for my wife. I drove by Lake Helen Auto on a Sunday and seen a Beautiful Jeep grand cherokee, I called and left a message and within a hour they returned my call and scheduled a test drive around my work schedule.They made the buying process so easy. They went as far as helping me surprise my wife with the jeep. They stayed late on Friday night to close the sale after I got off work. They are 100% kid friendly dealer, and upfront people and treat you like family, Lake Helen Auto has our business from here on out when it comes to buying vehicles.
The owners go above and beyond while selecting their vehicles! The mechanic goes through every inch to make sure it’s a safe and dependable vehicle for you and your family! Joey and Jen are not your typical car salesman type they care about every single person who walks on their lot and the love and compassion they put into their business shows!
If you are looking for a a high end vehicle without the hassle these are your guys!!
I have known Jenifer and Joey for over 10 years. They are very hard working and honest. They will always go out of there way to make you happy.
Lake Helen Auto LLC with owners Joey and Jennifer were able to put me in my Van I've been looking for a while !
Great atmosphere to do business with... no pressure.
Would recommend them to anyone with no hesitation.
Frenchie & Claudia
I could write a whole story on the reasons why these guys are the only people to buy a used vehicle from in the state of Florida,Hell, probably the whole of the US, honesty, only take in vehicles that are reliable, friendly, fast with processing, will leave another review in six months but I am super happy after months of research and almost buying and getting into horrible deals, finally found pple that actually care for whats best for my lil family, dealing with these guys is refreshing, sitting in my vehicle nowAnd I almost wanna live in
it, I am so happy.
Very helpful throughout the buying process. Professional staff that was very knowledgeable about vehicle. Will be buying your next vehicle here.
I just bought my 2nd car from them! Lake Helen Auto!! My 1st car I got from them too! For my very 1st car, I had no idea how to do any of it or how the process in getting a new car works, but they took their time with me and walked me through everything step by step and made it super easy! My 1st car was a very old car, but they cleaned it up so nice where it not only looked brand new, but ran good too and it lasted for many years with no problems! It was still running good, but I wanted to get a new upgrade for myself and I just new that this is the place to go! And they did the same thing, re-walked me through the process, made it easy, and I felt so comfortable! I recommend everyone to go here for a really awesome car! They will hook you up good!!!
THE BEST car purchase experience I have ever had!! I sold my car in Oct. and had been searching day and night and for months to find the right car for me. Joey and Jen were by far the most genuine and kind people through such a stressful process, they were very personable and easy to communicate with from our very first conversation to the last. They were quick to respond to my questions, made themselves available on what I believe was their day off, and after driving 2.5 hours to pick up the car I had searched 4 months for... they had me in and out on the road in no time at all! Not to mention the fact that Jen checked on me periodically while on my drive home, just to make sure I made it there safely. I highly recommend these 2 and Lake Helen Auto to anyone looking for their next automobile, it was definitely worth my wait and long drive!!
Thank you Jen and Joey, I absolutely LOVE my car...
Great people to deal with. Joey and Jennifer were great. I would definitely recommend them.i purchased a 2008 Silverado. They did everything for me. I was in and out in less then an hour.
The best car buying experience I have ever had from a random internet search. Friendly, polite, accommodating, all of the things you want a vehicle transaction to be. I will recommend to anyone and when I need another vehicle in the future this will be the very first place I look. The truck we purchased was clean, well-maintained, and runs great. Thank you!
My husband and I just purchased a vehicle from this wonderful husband and wife team! Hands-down the best experience I’ve ever had in purchasing a vehicle. Would recommend them 10 times over for any vehicle purchasing needs. Extremely helpful, listen to everything, work with you, very personable and just seem to be down to earth caring individuals! You’re in the market for a vehicle highly recommend going in speaking with them.
absolutely the most respectful and kindest people I've ever met they know their stuff and I'd like to hope to do more business with them in the future
We cannot say enough amazing things about Jenifer & Joey! From our very first phone call we knew they would be a pleasure to work with. We drove 3.5 hours to get a truck we had been saving & searching for. We were nervous at first but after speaking with Jenifer we were excited to check it out. They gave us a fair offer on our trade and now we have beautiful F-150 Lariat and they are keeping their eyes out for the next vehicle we want. They are professional and not pushy what-so-ever. They also price their vehicles to sell so we didn't have to deal with that whole awkward negotiating thing. We would highly recommend working with them and will be purchasing our next vehicle with them! Five stars all the way!!!!
Jennifer was from the very beginning honest and very helpful to the end of our purchase of our SUV. We would definitely recommend them and would purchase another vehicle from them in the future. Can't say anything but wonderful things about them. Excited service!!
Wonderful experience from start to finish! Found just what we had been looking for at an excellent price! Jennifer and Joe are a great team and we highly recommend going to see them if you’re looking for a new vehicle 🙂
We bought a 2010 Chevy Suburban from Lake Helen Auto. It was so clean and well taken care of it was just like New. This Dynamic Duo is authentic and honest. I would highly recommend them to anyone looking for a Exceptionally clean classy Vehicle. You Will Not ne disappointed!!!
and I'm sure we'll be back for more, Both Jen & Joey are the most trustworthy people I've ever dealt with, they actually make car buy something to look forward to. Believe me, I would never even consider, buying a car from anyone else, we've bought 3 and we would 3 more tomorrow if we needed to, like a good car mechanic when you find one you trust you never go anywhere else. That's the feeling we get when we buy from Lake Helen Auto.
Will do business again
Have bought three automobiles there have not been disappointed once
Joey and Jenn are very nice and a great place to shop.
Joey and Jennifer are amazing and answered every question we had they also had a little kid area for the little ones to keep entertained. Highly recommended
Just wanted to thank you for being a great used car dealer. I found a 2010 Ford Focus through CarGurus and asked if I could come take a look. The purchase process was very thorough and professional. I have owned the car for two years now with no major issues so far after 33000 miles of daily driving and infrequent road trips.
I was looking for a truck for about 2 months and had been scouring the internet and at least 15 car lots. Randomly I came across a 2017 ram 1500 laramie on cargurus from Lake Helen auto. Not only was the price a good deal but the vehicle was immaculate. I called around 8pm and asked if I could come in to see the truck. most dealerships wouldn't bother returning a phone call that time of the night, but not only did they answer they came to open up for me to test drive and purchase the truck. I couldn't have been more satisfied, I would recommend this dealer to anyone looking for a good deal without the underhanded dealings of high volume dealers
Great customer service...great truck...thank you...Highly recommend..
This phenomenal duo are knowledgeable and have the patience of a Saint. Also, beyond resourceful and willing to think outside of the box to make things happen. Loving Andrew's new ride, will definitely be back whenever my car needs an upgrade. ☺
Jennifer and Joey, you haven't seen the last of us. Thank you for bringing Shadow by, too 💗
The owners are cool, friendly and patient and are straight forward when it comes to prices of their vehicles. There’s no going back and forth which is nice. I would recommend this dealership and would buy from here again.
Everyone should have this experience when purchasing a vehicle. No stress, no-nonsense, just a lovely family and a pleasurable car buying experience!
Great communication and an easy buying experience, really got the feeling these 2 are not your typical used car lot!!! Highly recommended
Slab Jack of Kentucky would like to thank Joey and Jennifer for making our out of state purchase a pleasant experience!! The condition of the truck was as Joey represented it to be on line and Jennifer's paper work was flawless! We will definitely look to them again for next used purchase!!!!
They are both Honest and Great people to work with!!!
Awesome customer service and a great deal!! So happy!
Awesome people. I bought a super clean Silverado. I would recommend them to anyone that appreciates a great deal and a more personalized home town feel.
Joey and Jennifer are two of the nicest people I have met! From start to finish, the process of buying a car from them was seamless and pleasant. The transaction from test drive to final purchase was accomplished in less than an hour! No rush! Just efficient!
They were professional and cordial throughout the buying process! I wish I had had them for my other vehicle purchases. I highly recommend them if you are looking for a quality used vehicle. They do not deal in volume, but they deal in quality! Thank you Joey and Jennifer for helping to match me with the vehicle I wanted! I am happy!
You sold me a very nice Sienna and I received quality and good value for the price. Quite honestly you are the very first used car dealer that I have ever purchased from and I am very pleased. I have always owned used cars and always purchased from owners. I just love this car. I am in Michigan with a 10 year old car with no rust and it should last me another 8 to 9 years with normal maintenance. My daughter also absolutely loves her Lexus. Thank you for being good people and offering such quality in your vehicles.
We purchased a Honda minivan about a week ago because our family grew and we need it a bigger car..all their cars are very clean and the customer service from the couple outstanding we will definately purchased from them again..Thanks again
Jen and Joey (owners) are amazing! I love the vehicle I purchased from them!
during our van purchase. When a business owner goes above and beyond by coming in after hours and asking questions you didn't think to ask, they are a quality company. Very happy with my purchase and the process. Thank you so much!!
amazing truck but it was great talking to real people
Up front and honest. No games, no run around. Just good ol' top notch kind honest folks.
Professional, but also personal and friendly. Very knowledgeable about their business, and honest about their cars. We will be sure to look to them first next time we need a quality new to us car! Thank you guys for making our 16yr old’s first car buying experience a real winner.
They are honest and caring. They went out of their way to accommodate our family. Thanks for.our new ride.
We absolutely love our new car.
I randomly started looking for a mini van due to my mom being wheel chair bound it makes transportation easier. My brother came up and mentioned lake Helen auto so I decided to check it out and found out they had one on their a lot we got down there and jen and joey were awesome they were with us from start to finish and made us feel like family.
We have purchased 3 vehicles in the last 6 months friendly service outstanding value
I recently purchased a used car from the most outstanding dealership. The young couple who owns this dealership were exceptional. The cars they sale would be something that they would sale to their own mothers. I recommend this used car dealership‼️ If you are looking for a used vehicle don't pass this dealership.
They made the car buying experience a fun and easy process. I got a good deal on a great SUV. I would recommend them to anyone searching for a quality used car.
You won't find those traits in any dealership except here! Love these people! Will definitely buy from them again!
service, professionalism, and over all FANTASTIC experience you'll get from buying at Lake Helen Auto. Only thing better then the experience was the amazing deal and low price. Thank you all so much!!!
Honest , friendly , goes over and beyond.
Nice people, Fast and professional service from this great small town auto dealer
They always answer the phone as soon as you called or texted; they always seemed available and very professional
Jennifer and Joey did a great job ; honest, available, and friendly. Looking forward to some good miles out of the CRV.
Thank you for everything!
In the middle a family emergency they still took the time to show us a couple of vehicles and once we made our decision within two hours we drove away we our van, absolutely LOVE it and LOVED the service and friendliness that we received. Thomas Kathan and I will definitely let people know where we purchased our vehicle.
I went with my brother with the intention of purchasing one vehicle, but ended up leaving their establishment with 2! There was no pressure, no bull, and no hidden secrets about their vehicles. They're not your typical dealership with hidden costs/fees. And finally, as an individual who is advanced in automotive repairs, all of the vehicles I looked at and the two we purchased were solid and sound with not the slightest mechanical issue present.
I would highly recommend them to anyone who's looking at buying a car. We just bought a mini van and they accommodated us and our children and spent the time to go over everything in depth. Thank you so much, Vanessa Von DeBaron